Complaint
Complaints and Concerns
Our objective is to cultivate positive relationships with every member of our school community by establishing open lines of communication among students, staff, and families. Occasionally, questions or concerns may arise. Unsure of whom to contact or what to do? Below, we have provided a straightforward guide to assist you in navigating the complaint resolution process within the Sacramento City Unified School District
Title IX Compliance Officers
Melinda Iremonger
Title IX Coordinator (Personnel Involved)
5735 47th Avenue, Sacramento, CA, 95824
(916) 643-7446
melinda-iremonger@scusd.edu
David Van Natten
Title IX Coordinator (Student on Student)
5735 47th Avenue, Sacramento, CA, 95824
(916) 643-7420
david-vannatten@scusd.edu
Where do I start?
Start by addressing your concern directly with the individual involved, either by phone or by requesting a face-to-face meeting. Disputes and misunderstandings are often best resolved in person and can frequently be attributed to miscommunication. Many times, a courteous conversation at the school level can clarify misunderstandings or resolve issues effectively.
What If I still have concerns?
You may feel you were unable to resolve the issue with the individual. In this case, you should schedule a meeting or phone call to discuss the situation with your school’s assistant principal or principal. Concerns related to administration (assistant principal or principal) should be directed to the district personnel department.
And if my concerns have still not been resolved?
If you still feel unsatisfied with the resolution after following the steps outlined above, including discussing the situation with the principal, please contact the district personnel department at (916) 643-7446. If you have not yet taken these steps to address the issue with the school, you may be directed back to the school site for further assistance.
Filling a Formal Complaint
Even after following the steps above, some issues may need to follow a more formal process. Depending on the issue, there are different types of complaints individuals can file. Expand each section below to determine which complaint your concern falls under.
Withdrawal of Formal Complaint
I would like to formally withdraw my complaint, as the issue has been resolved to my satisfaction and no further action is necessary at this time. Complaint Withdrawal Form
Types of Complaints
Formal Complaint Concerning District Employees
Also known as personnel complaints, a formal complaint against a district employee would occur after the complainant exhausted all steps as outlined above. Personnel complaints include but are not limited to:
- Complaints against an employee, including office staff, teachers, administrators, etc.
- Conflict between employees
Uniform Complaint Procedure (UCP)
A UCP is a written statement alleging unlawful discrimination, or failure to comply with a violation of a federal and/or state law in regards to UCPs:
- Must be filed in writing using the UCP Form and submitted to the district compliance officer
- Must be investigated and resolved within 60 calendar days of receipt
- May be appealed to the school board
- All parties are notified when a complaint is filed and a decision is made
- CDE UCP Procedures Pamphlet
Williams Complaint
A Williams Complaint, another type of UCP complaint, includes concerns regarding insufficient instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment. Complaints may be filed anonymously. Williams Complaints are filed with the principal, or their designee, of the school in which the complaint arises.
How to File My Complaint
Formal Complaint Concerning District Employees
Formal complaints for school or district personnel may be done so in writing and submitted to the Personnel Department. Formal complaints must be indicated on the written correspondence and will be addressed based on the severity of the claim.
Formal Complaint Concerning District Employees Form (English | Spanish)
Uniform Complaint Procedure (UCP)
For violations of federal and/or state law in regards to specific categorical programs, individuals may submit a formal complaint in writing using the UCP form below to the compliance officer. The complaint must be investigated and resolved within 60 calendar days of receipt.
- For a list of specific categorical programs covered under UCP, please see the CDE UCP Procedures Pamphlet.
Uniform Complaint Form (English | Spanish)
Compliance Officer
Melinda Iremonger
Title IX Coordinator
5735 47th Avenue, Sacramento, CA, 95824
(916) 643-7446
melinda-iremonger@scusd.edu
Williams Complaint
The complainant must indicate which area covered under the Williams Act proves insufficient. Complaints must be submitted in writing using the form linked below to their principal, or their designee of the school in which the complaint arises.