COVID-19 Support for Families

If you are looking for information on student computers for distance learning, please visit our Distance Learning Technology page.  

Internet/Phone

Sac City Families: Please call the Attendance and Engagement Office at (916) 643-2121 for help getting connected to internet service. 

District Internet Hot Spots: A limited number of Internet Hot Spots are available by request. Please contact your school site for more information. Hot spots are provided based on the following criteria: 

• experiencing homelessness
• unable to obtain service through Kids Connect Program
• 3 or more students in the home (bandwidth)
• other extenuating circumstances

Sacramento Public Library Hotspots: City of Sacramento residents impacted by COVID-19 can checkout a hotspot from the Lucky Day Collection for six weeks at City of Sacramento locations using curbside service. Learn more at saclibrary.org/hotspots.

Free Wifi in City of Sacramento Parks: the City of Sacramento is offering free Wifi in some of its parks with more to be installed later this year. The internet access is only available during the parks’ hours of operation. See list of parks with active Wifi and more information on the program.

Comcast: 

• XFinity Wifi Hotspots across the country open and free. Many of these hotspots are in neighborhoods and might be accessible from your home. 
• Comcast Internet Essentials: New Internet Essentials customers will receive two free months of Internet service if you apply and are approved by December 31, 2020. After promotion, regular rates apply. 

AT&T: AT&T has opened all public WiFi hotspots and will not charge customers for any late fees or overages. AT&T access is offering $10/mo and waiving home internet data overage fees until 9/30/20. (Does not apply to DSL).

Consolidated Communications Free Hotspot Access: Families can call 1.844.YOUR.CCI to gain free access to Wi-Fi hotspots

Verizon Wireless:  Verizon is offering two months of waived internet and voice service for Lifeline customers and low income households.

Charter Communications

California LifeLine Program: this government assisted wireless service provides discounted home phone and cell phone services to eligible low income families and individuals. Qualified customers can receive a free cell phone along with unlimited free minutes and free texts every month.

• Assurance Wireless
• TagMobile
• TruConnect

If you experience difficulty accessing the link above, please see other reduced cost internet access options.

Utilities

PG&E: suspend non-payment power shutoff: (877) 704-8470

SMUD: to suspend nonpayment power shutoff

Community economic relief helps with bills, rent and food: call (866) 211-9966

Sacramento COVID-19 Mutual Aid 2020: mutual assistance form where you fill out your needs and can help others fill their own. Visit Google Sheet

Sacramento Regional Transit