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5735 47th Ave. Sacramento, CA 95824
 (916) 643-7400

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You can call SubFinder to review current assignments, review available jobs, cancel a job, and review personal information.

Remember that SubFinder only works from touch-tone telephones! After the system answers, type your ID number (your Social Security Number) on the telephone keypad. You will hear the Main Menu.

• When reporting an absence, always wait for the job number before disconnecting or the absence may not be recorded.

• Only assign an absence when an agreement has already been made with the substitute. The system DOES NOT call an assigned substitute.

• Register in the System

• When SubFinder Calls You

• Offer You a Job

• Notify You of a Job Cancellation

• When You Call SubFinder

• Review Current Assignments

• Review Available Jobs

• Cancel a Job

• Review Personal Information

To Register in the System (One Time Only Procedure)

Dial the System: (916) 433-2647

Record your name when instructed. Press the star key (*) when finished.

The narration will read the MAIN MENU.

Press 4 to review personal information. If information is incorrect, call the Substitute Office immediately.

When SubFinder Calls You

SubFinder will call and ask for your PIN followed by the pound sign (#), or press star (*) if you do not wish to receive any more calls during this calling period.

If you chose to enter your PIN followed by the pound sign, SubFinder will describe an available job.

Once you press 5:

If you Press 1 to accept, SubFinder will play the job information again and give you a job number. You will be given some of these options as well.

If you press 2 or 3, the appropriate information will be repeated. If you press 5 you will be given two options.

If you press 3 to reject, SubFinder may ask for a reason for the rejection. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.

When a job has been canceled, SubFinder will call you with notification. You will hear, “This is notification of a job cancellation.“ Enter your PIN followed by the pound sign (#).

SubFinder will play the information for the job that has been canceled, including the job number.

When You Call SubFinder

SubFinder will play your next scheduled assignment followed by some, if not all, of the following options.

If you press 5, you will be given these options.

If you press 4, SubFinder may ask for a reason for the cancellation. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.

SubFinder will ask for confirmation of the cancellation.

SubFinder will describe an available job, if any exist, followed by some or all of the following options.

If you press 5, you will be given these options.

If you press 1, SubFinder will repeat the job information, followed by the job number.

If you press 3, SubFinder will describe the next available job, if any exist, followed by the same options described above.

Enter the job number followed by the pound sign (#). SubFinder will play the job information.

If you press 1, SubFinder may ask for a reason for the cancellation. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.

SubFinder will ask for confirmation of the cancellation.

SubFinder will play the Personal Information Menu.

SubFinder will play your phone number.

If you press 2, enter the area code and phone number followed by the pound sign (#). SubFinder will repeat the number.

SubFinder will play your name as it is recorded.

If you press 2, record your name after the tone. When you are finished, press the pound sign (#). SubFinder will repeat your name.

Review your availability for:

After choosing a day, that day’s availability will be played.

If you press 1, SubFinder will ask “Are you normally available to work on (day of the week)?”

If you press 1, 2, 3, or 4, SubFinder will repeat the schedule that applies to your choice.

If you press 5 for special hours, enter the earliest time (HHMM) that you will be available followed by the pound sign (#).

If you will be available from the start of the day, press star (*).

Enter the latest time (HHMM) that you will be available followed by the pound sign (#).

If you will be available from the end of the day, press star (*).

Enter the minimum number of hours that you are willing to work during this period followed by the pound sign (#). If you have no preference, press star (*).

Enter the maximum number of hours that you are willing to work during this period followed by the pound sign (#). If you have no preference, press star (*).

SubFinder will repeat the schedule you entered.

Add an Unavailable Date Range

Enter the first date that you will be unavailable (MMDD) followed by the pound sign (#). If you will be unavailable sarting today, press star (*).

Enter the beginning time (HHMM) that you will be unavailable followed by the pound sign (#).

If you will be available from the start of the day, press star (*).

Enter the last date that you will be unavailable (MMDD) followed by the pound sign (#). If you will be unavailable for a single day, press star (*).

Enter the time (HHMM) that you will be available again.

If you will be unavailable until the end of the day, press star (*).

SubFinder will repeat your unavailable date range.

If you Press 1, SubFinder will respond, “If you would like to continue receiving calls during this period, Press 1, otherwise Press 2.” Pressing 2 will add a Do Not Disturb to the date range as well.

Enter the first date (MMDD) that you don’t want to be called followed by the pound sign (#). If you don’t want to be called starting today, press star (*).

Enter the beginning time (HHMM) that you don’t want to be called followed by the pound sign (#).

If you don’t want to be called from the start of the day, press star (*).

Enter the last date (HHMM) that you don’t want to be called followed by the pound sign (#). If you don’t want to be called for only a single day, press star (*).

Enter the time (HHMM) that you wish to receive calls again followed by the pound sign (#).

If you don’t want to be called until the end of the day, press star (*).

SubFinder will repeat the Do Not Disturb date range.

SubFinder will play your most current date range, if any exist.

If you press 4, SubFinder will ask for confirmation.