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5735 47th Ave. Sacramento, CA 95824
 (916) 643-7400

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Substitute Calling System
Employee Instructions:  Certificated Substitute Teachers

   

You can call SubFinder to review current assignments, review available jobs, cancel a job, and review personal information.

Remember that SubFinder only works from touch-tone telephones! After the system answers, type your ID number (your Social Security Number) on the telephone keypad. You will hear the Main Menu.

  • When reporting an absence, always wait for the job number before disconnecting or the absence may not be recorded.

  • Only assign an absence when an agreement has already been made with the substitute. The system DOES NOT call an assigned substitute.

To Register in the System (One Time Only Procedure)

Dial the System: (916) 433-2647

Enter ID #: Your Social Security Number

Record your name when instructed. Press the star key (*) when finished.

The narration will read the MAIN MENU.

Press 4 to review personal information. If information is incorrect, call the Substitute Office immediately.

Reasons for Absence

Press: 

01 - Illness
02 - Personal Necessity
03 - Emergency Leave
09 - Bereavement
10 - Industrial Accident
12 - Union Business
13 - Child Birth
14 - Personal (Salary Dock)
15 - Imminent Death
19 - Jury Duty
20 - Military Leave

Main Menu

Report an absence

Press 1

Review an absence

Press 2

Cancel an absence

Press 3

Review personal information

Press 4

Leave the SubFinder System

Press 9

Report an Absence

When reporting an absence, SubFinder will require the following information:

  • Date(s) and time(s) of the absence.

  • Reason for the absence.

  • Is a substitute required for the absence?

  • Date(s) and time(s) substitute is required.

  • Any special instructions for the substitute.

From the Main Menu

Press 1

SubFinder will play the Absence Menu:

    All day today

Press 1

    All day the next work day

Press 2

    Enter specific dates and times

Press 3

    Return to the Main Menu

Press 9

All Day Today or All Day the Next Work Day

From the Absence Menu

    All day today

Press 1

    All day the next work day

Press 2

SubFinder will play the absence date(s) and time(s).

    Correct

Press 1

    Incorrect

Press 2

Enter the Absence Reason

SubFinder will play a list of absence reasons. Press the number of the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.

    Correct

Press 1

    Incorrect

Press 2

Is a Substitute Required for the Absence?

    Sub required entire absence

Press 1

    Sub required part of absence

Press 2

    Sub not required

Press 3

Report Normally, Assign, or Request

Let SubFinder select a substitute

Press 1

Assign a prearranged substitute

Press 2

Request a specific substitute

Press 3

Return to the Main Menu

Press 9

Use Option 2 only if an agreement has already been made with the substitute. SubFinder will not call an assigned substitute.

If you are assigning or requesting a substitute, enter that substitute’s assigned ID number followed by the pound sign (#).

Record Special Instructions

Record special instructions

Press 1

Otherwise

Press 2

If you Press 1, record a short message after the tone. When you are finished, press the pound sign (#).

SubFinder will repeat the message:

    Correct

Press 1

    Incorrect

Press 2

Get the Job Number

Always wait for the JOB NUMBER before
disconnecting or the absence may not be recorded.

Enter Specific Dates and Times

From the Absence Menu

Press 3

Enter the first date of the absence (MMDD) followed by the pound sign (#). To begin the absence today, press star (*).

Enter the time the absence begins (HHMM)
followed by the pound sign (#).

    AM

Press 1

    PM

Press 2

If the absence begins at the start of the work day, press star (*).

Enter the last date of the absence (MMDD)
followed by the pound sign (#). For a single day absence, press star (*).

Enter the time the absence ends (HHMM)
followed by the pound sign (#).

    AM

Press 1

    PM

Press 2

If the absence ends at the end of the work day, press star (*).

SubFinder will repeat the date(s) and time(s) of the absence.

    Correct

Press 1

    Incorrect

Press 2

From this point forward, SubFinder will follow the same procedures used when reporting an absence for all day today or all day the next work day.

Review an Absence

From the Main Menu

Press 2

SubFinder will play all your scheduled absences, if any exist, beginning with the next scheduled and moving forward. After each absence you will be given some of the following options.

    Hear the absence again Press 2
    Hear the next absence Press 3
    Cancel an absence Press 4
    Change special instructions Press 5
    Record special instructions Press 6
    Return to the Main Menu Press 9

Option 4 will only be available if you are calling prior to the cancellation deadline established by your district. If you Press ¹, SubFinder will ask for confirmation.

    Confirm cancellation

Press 1

    Otherwise

Press 2

Option 5 will only be available if you originally recorded special instructions. If you Press 5, record the new message after the tone. When you are finished, press the pound sign (#). SubFinder will repeat the message.

    Correct

Press 1

    Incorrect

Press 2

Option 6 will only be available if you did not originally record special instructions. If you Press 6, record the message after the tone. When you are finished, press the pound sign (#). SubFinder will repeat the message.

    Correct

Press 1

    Incorrect

Press 2

Cancel an Absence

From the Main Menu

Press 3

Enter the job number followed by the pound sign (#).

SubFinder will play the absence.

    Cancel an absence Press 1

    Return to the Main Menu

Press 9

If you Press 1, SubFinder will ask for confirmation.

    Confirm cancellation Press 1

    Otherwise

Press 2

Review Personal Information

From the Main Menu

Press 4

SubFinder will play the site where you work, your work times, your primary job position, and your name as recorded. To change your site, work times, or primary job position, contact your supervisor.

Record your name Press 1
Record your itinerant message Press 2

Return to the Main Menu

Press 9

If you Press 1, wait for the tone and record your name. When you are finished, press the pound sign (#). SubFinder will repeat your name.

    Correct

Press 1

    Incorrect

Press 2

Option 2 will only be available if you are set up within SubFinder as an itinerant employee. If you Press 2, wait for the tone and record your itinerant message - usually your schedule for the week. When you are finished, press the pound sign (#). SubFinder will repeat your schedule.

    Correct

Press 1

    Incorrect

Press 2

 


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