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TITLE:
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Director, Information
Services
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CLASSIFICATION:
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Management, Classified
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SERIES:
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Director II
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FLSA:
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Exempt
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POSITION CODE:
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WORK
YEAR:
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12 Months
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DEPARTMENT:
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Administrative
Services
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SALARY:
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A-17
Management Salary Schedule
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REPORTS TO:
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Chief Business Officer
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BOARD
APPROVAL:
BOARD REVISION:
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09-13-99
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BASIC FUNCTION:
Plan, organize, control, and
direct the daily operations and assigned functions of the Information
Services Department; supervise and evaluate the performance of assigned
personnel; develop, review, and communicate information systems and
telecommunications policies district-wide.
REPRESENTATIVE DUTIES:
Plan,
organize, control, and direct the day-to-day operations of the Information
Services Department in the areas of education and administrative
technology, telecommunications, network support, applications management,
customer support, work flow monitoring, and productivity assessment;
supervise and evaluate the performance of assigned personnel.
Develop
short and long-range plans for the implementation and maintenance of
district computer technology, telecommunications, wide-area networking,
and applications.
Develop,
implement, and update internal information services procedures and
processes to assure smooth and efficient delivery of services and
compliance with laws, policies, and regulations.
Monitor
and direct the physical maintenance of the district’s computer,
applications, and telecommunications assets in support of the delivery of
information services.
Conduct
and attend meetings, resolve ad-hoc problems, provide directives and
guidance for staff, district personnel, and the public; execute special
assignments.
Communicate
with other administrators, district personnel, and members of the public
to coordinate activities, resolve issues, and exchange information.
Monitor,
direct, and control the storage of and access to critical district data to
assure confidentiality and security; direct all departmental activities.
Compose
reports and correspondence covering a wide variety of information
services, strategic planning, and telecommunications matters; write and
design Information Services manuals and other printed matter as required.
Perform
related duties as assigned.
TRAINING, EDUCATION AND
EXPERIENCE:
Any
combination equivalent to: bachelor’s degree in information systems,
computer science, or other related field; four years increasingly
responsible supervisory experience in information systems, services and
support, preferably in an educational environment, including recent
experience in information systems, telecommunications, network planning
and implementation, applications, and end-user support.
LICENSES
AND OTHER REQUIREMENTS:
Valid
California driver’s license, and provide personal automobile.
KNOWLEDGE
AND ABILITIES:
KNOWLEDGE
OF:
Problem
solving skills.
Methodologies
for managing technical change on a proactive basis.
Principles
and practices of modem information support and telecommunication systems.
Computer
technology and its application in office automation.
Evaluation
approaches, strategies, and techniques.
Record-keeping
techniques.
Interpersonal
skills using tact, patience, and courtesy.
Oral
and written communication skills.
District
organization, operations, policies, and objectives.
ABILITY
TO:
Interpret
and apply laws, rules, and standards.
Supervise
and evaluate the performance of assigned staff.
Analyze
and resolve critical issues with significant organizational impact.
Work
tactfully and effectively with administrators, employees, and the public.
Communicate
clearly and effectively both orally and in writing.
Use
commonly available office automation tools, such as spreadsheets,
databases, word processing, presentation, communications, and mainframe
access.
Provide
technical information and assistance to others concerning the feasibility,
acquisition, implementation, and maintenance of information and
telecommunications systems and services.
Establish
and maintain cooperative and effective working relationships with others.
Work
independently on complex assignments with little direction.
Plan
and organize work.
Maintain
records and prepare reports.
WORKING
CONDITIONS:
SAMPLE
ENVIRONMENT:
Office
environment; driving a vehicle to conduct work.
SAMPLE
PHYSICAL ABILITIES:
Sitting
for extended periods of time; hearing and speaking to exchange
information; dexterity of hands and fingers to operate a computer
keyboard; seeing to monitor a variety of activities and read various
documents; physical, mental, and emotional stamina to endure long hours
under sometimes stressful conditions.
SAMPLE
HAZARDS:
Occasional
contact with dissatisfied or abusive individuals.
DirInfo
(248)
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